Community Feedback

Comments, Compliments, Suggestions or Complaints

Thank you for providing your feedback. It is important, and helps our organization be a better neighbor to the many communities located near port facilities.

If you are submitting a comment, compliment or suggestion, please submit your feedback below.

If you are filing a complaint, please provide us with specific details, including sights, sounds and smells, so we can best investigate and resolve the issue. Following receipt of your information, we will:

• Promptly assess the information,
• Make every reasonable effort to resolve your complaint,
• Respond to you advising of the actions we are taking or plan to take within 24 hours of the next business day, and
• Regularly notify you of the status of your complaint until a resolution is provided to you

You may also contact us by e-mailing or by calling our Community Information Line at 713-670-1000.

Thank you again for providing your feedback.









  1. Notice: The Houston Ship Channel above the I-610 (Sidney Sherman) bridge is open to ship traffic, but daylight restricted and limited to 106’ beam and 33’ draft. The Turning Basin is limited to 25’ draft upstream of City Dock 13 and City Dock 2.