Security is a priority for our organization. Need access or credentials to enter Port locations? Port Houston’s Credentialing Office is located at the Turning Basin Executive Building, with a satellite office at the Barbours Cut Terminal. The Credentialing Office offers friendly customer service. For questions about security access, please contact the port’s security department at firstname.lastname@example.org.
- Register your TWIC with the Port
Register your TWIC with Port Houston if you are a ship agent, tenant, vendor or the ILA. It only takes a few minutes, and has numerous advantages for your continued access to the port facilities.
- Register your Company for access to Port Authority terminals
For ship agents, tenants, surveyors, vendors and port contractors, register your company employees. Completed forms should be turned into the Credentialing Office to begin the approval process. Notification will be made once the process is complete.
- Apply for / Renew Catering Permits
Food Trucks are allowed to operate on Port Authority property by permit only. Permitted hours of operation are 6 am – 8 am, Noon – 1 pm, 5 pm – 7 pm only, at designated areas at each terminal. To apply, bring vehicle insurance, City of Houston health permit, DBA and sales tax certificate. Catering permits are $15 per month per truck. A valid port permit must be displayed in truck.
- Pick up your Escort Credential
Once you have completed your Escort Training, bring your TWIC card to the Credentialing Office to receive your Escort credential.
Credentialing office ours are the following: Turning Basin (Monday-Friday, 7:30 AM-11:30 AM and 1:30 PM- 4:00 PM); Barbours Cut (Tuesday and Thursday, 8:30 AM-1:00 PM). For questions, contact the credentialing office at 713-670-2529 or 713-670-2534, or email Credentialing@poha.com.
Note: Beginning Monday, June 5th, the Credentialing Office will be moving and co-located with the Truck Office at the Turning Basin Executive Building. If you are visiting for credentialing purposes, do not park in the truck parking area. In order to facilitate the move, we will be closing the main Credentialing Office located at the Turning Basin Executive Building on Thursday, June 1st and Friday, June 2nd. The Barbours Cut Credentialing Office will still be open Thursday, June 1st with extended hours, closing at 3 pm. Although the offices will be closed Friday, most issues can be resolved via phone remotely, so please call 713-670-2529 for assistance.