Customer Feedback

Your feedback is extremely important to us.

We aim to deliver high-quality and efficient services, and we want to hear from you.

We welcome your questions, comments, compliments and complaints as they help us to improve our service.

You can provide comments by emailing us at, filling out the form below, or by contacting a Trade Development Manager at: (713) 670-2567.

Mailing Address:
Attn: Customer Feedback
Port of Houston Authority
111 East Loop North
Houston, Texas 77029









  1. Notice: The Houston Ship Channel above the I-610 (Sidney Sherman) bridge is open to ship traffic, but daylight restricted and limited to 106’ beam and 33’ draft. The Turning Basin is limited to 25’ draft upstream of City Dock 13 and City Dock 2.