Community Feedback

Comments, Compliments, Suggestions or Complaints

Thank you for providing your feedback to Port Houston. It is important, and helps our organization be a better neighbor to the many communities located near port facilities.

Please submit any comments, compliments, suggestions, or complaints in the feedback form below.

If you are filing a complaint, please provide us with specific details, including the date and time of any particular incidents, sights, sounds and smells, so we can best investigate and resolve the issue. Please include your contact information when providing feedback, so we can provide you follow-up information.

Once a complaint is received, Port Houston will:

  • Promptly assess the information
  • Make every reasonable effort to investigate and take possible action to resolve your complaint
  • Respond to you within 24 hours of the next business day, advising you of any possible action we are taking or plan to take
  • Regularly notify you of the status of your complaint until a resolution is provided.

You may also contact us by e-mailing communityrelations@porthouston.com or by calling our Community Information Line at 713-670-1000.

Thank you again for providing your feedback.

 

 

 

 

 

 

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