Community Feedback

Ensuring community
engagement throughout
the Houston Ship Channel

Port Houston takes great pride in supporting and working with local communities along the Houston Ship Channel. There are two ways community members can stay involved and engaged with Port Houston.

Port Commission Community Advisory Council (PCCAC)

The Port Commission Community Advisory Council (PCCAC) is an updated platform that will help Port Houston’s leadership better engage community stakeholders who have a vested interest in who we are, what we do, and how we do it.

The PCCAC is a diverse group of 14 individuals representing different communities along the Houston Ship Channel and various special interest groups. This council will help promote deeper engagement and understanding between local communities and Port Houston as we work to provide more open lines of communication and robust dialogue opportunities.

Port Houston is fully committed to building partnerships with its surrounding neighbors, and seeking greater community and stakeholder involvement in the activities and decision-making processes through which we operate.

Comments, Compliments, Suggestions or Complaints

Thank you for providing your feedback to Port Houston. It is important, and helps our organization be a better neighbor to the many communities located near port facilities.

Please submit any comments, compliments, suggestions, or complaints in the feedback form below.

If you are filing a complaint, please provide us with specific details, including the date and time of any particular incidents, sights, sounds and smells, so we can best investigate and resolve the issue. Please include your contact information when providing feedback, so we can provide you follow-up information.

Once a complaint is received, Port Houston will:

  • Promptly assess the information
  • Make every reasonable effort to investigate and take possible action to resolve your complaint
  • Respond to you within 24 hours of the next business day, advising you of any possible action we are taking or plan to take
  • Regularly notify you of the status of your complaint until a resolution is provided.

You may also contact us by e-mailing [email protected] or by calling our Community Information Line at 713-670-1000.

Thank you again for providing your feedback.

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Community Feedback Form

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