Welcome to Port Houston’s Terminal Toolbox – your one stop for all customer shipping, container and operational information.
This toolbox is a customer portal that will help you track your container and get access to berth applications and safety manuals. Our various online systems allow steamship lines to make bookings, and brokers and truckers to monitor bookings. Online manuals for using our cargo tracking systems are also offered. When deciding which container terminal to use, steamship lines can see schematics of our cranes and review other essential information such as tariffs. Berth applications, vessel and holiday schedules are also available in this section.
Our team is here to help support your business and supply chains during this critical time. We have a number of tools available for your convenience:
Want to know the status of your container? Visit our customer portal here.
Our mobile customer access app is a good resource if you’re on the go.
Our customer service groups are also here to help with your everyday questions about your container cargo:
Main customer service phone number: 713.670.1100
See carrier service rotations or current transit times for all-water services, here.
Need additional information on shipping cargo through the Port? Contact our trade representatives at firstname.lastname@example.org.
Truckers can find detailed information on how to get in and out of our container terminals efficiently, the documents to have, and the procedures to follow on terminal. This information also includes maps and gate processes for each facility.
Port Houston continues to serve trucks in 39 minutes or less at our container terminals. We strive to provide high quality service to ensure our truckers and users get their loads and cargo moved safely in and out of our terminals as efficiently as possible. Our container truck gates are equipped with modern automated technology to help us provide the best customer experience.
We understand how critical efficiency is to the many customers and users of the port. This toolbox was designed to support your terminal needs. To receive information about channel closures, please visit the U.S. Coast Guard’s Vessel Traffic Service website here.